Share to Twitter Share to Linkedin Great leadership has never been easy, especially if you’re doing it well. But it’s arguably harder now than it’s been in the recent past, and it requires a great amount of emotional labor. There are reasons for this—from the climate outside of organizations to mental health issues and the competition for talent. The impact is significant: Leadership requires more skills, capability, finesse, nuance, judgement and art today. Emotional labor is the work people do to manage feelings and regulate how they come across to others, so interactions can be successful. It is also the effort to stay healthy and optimistic in the face of stress, demands and high expectations. It’s the effort to be aware of emotions, and decide moment-by-moment about how to express them—and it’s becoming a critical leadership competency for the future of work. The Pressure Is On Great leadership is easier in calm seas, but as storms arise, leadership … [Read more...] about Leadership Is Harder Now: 5 Ways To Manage The Emotional Labor
Why change management doesnt work
Satellite Imagery From NASA, ESA, JAXA Form Comprehensive View Of Environmental Changes
Share to Twitter Share to Linkedin NASA, the European Space Agency (ESA), and the Japan Aerospace Exploration Agency (JAXA) announced on Thursday that they expanded their Earth Observing Dashboard which documents changes in society and the environment using Earth-observing satellites. With six new sections on atmosphere, agriculture, biomass, water and ocean, cryosphere, and the economy, users can access satellite data from all three agencies and see the relation between human activity and environmental changes across the globe and over time. Described as an “unprecedented collaboration” between the three space agencies, the dashboard was first unveiled in June of 2020 as a tool to keep track of the impact of the Covid-19 pandemic on the economy and environment. At the time the dashboard first launched, the agencies stated their intent to add new sections in the coming months. “NASA, ESA and JAXA collectively represent a unique and valuable human … [Read more...] about Satellite Imagery From NASA, ESA, JAXA Form Comprehensive View Of Environmental Changes
A living wage doesn’t just benefit workers. It benefits businesses and society, too
It can be difficult to see a way out of the current cost-of-living crisis. Prices continue to rise, and there are fears that if nothing changes, many families will face serious financial hardship . advertisement advertisement The effects of this will be devastating. Poverty causes premature death , poor nutrition , disease, and exhaustion . In the face of this bleak outlook, there is an urgent need for effective leadership to bring about change—but not just from governments. Businesses too can play a crucial role. One of the single-most-important things any company can do to reduce poverty is to pay its employees a living wage . Our new report demonstrates in detail how a living wage not only benefits employees and workers, but also employers and society as a whole. Receiving a living wage helps to break cycles of poverty by ensuring that pay is sufficient to cover household essentials as well as occasional emergencies or unexpected … [Read more...] about A living wage doesn’t just benefit workers. It benefits businesses and society, too
Embracing Uncertainty In A Wabi-Sabi World
Share to Twitter Share to Linkedin Three lessons learned as a global workplace services leader in the pandemic era. The Japanese worldview of wabi-sabi holds that nothing lasts, nothing is finished, and nothing is perfect. I believe it’s the key to survival in a pandemic era where workplace routines have been thrown out the window. Wabi-sabi asks us to find the beauty in the imperfect and to accept that nothing stays the same. It challenges us to embrace impermanence. Could there be a more ideal philosophy to help us navigate through a time of upheaval and uncertainty? By applying this mindset to the past few years, my workplace services team has overcome challenges and constant change I would never have expected. Today, we can pivot at a moment’s notice with relative grace and efficiency. Of course, it takes more than just a philosophical embrace of ambiguity. It requires smart strategies that set us up for success. Here are some lessons learned … [Read more...] about Embracing Uncertainty In A Wabi-Sabi World
The 3 pillars of a happier and more productive workforce
A news headline I recently came across summed up one part of the pandemic’s toll on society : “US worker productivity fell at the fastest rate in nearly 75 years.” advertisement advertisement This story demonstrated to me why, now more than ever, we’re barraged with stories offering “hacks” for greater productivity. “ Wake up at 5 a.m.” “Watch inspiring content.” “Take a cold shower.” Yet, clearly, as the above headline suggests, something is amiss and hacks alone aren’t quite cutting it. As one colleague, Jane, confided to me over lunch, “Aytekin, I’m just bone tired .” Which made me wonder, can we be more productive when our energy sources are depleted? As leaders, is productivity in itself, what we should be promoting? Or is it greater well-being? Can we really separate one from the other? advertisement advertisement It’s in asking these questions that have led me to further advocate for steady, consistent … [Read more...] about The 3 pillars of a happier and more productive workforce
These 5 Phrases Are Killing Your Career Growth
Share to Twitter Share to Linkedin So, you’ve been itching for a new job and even decided that it’s time to take your career to the next level while you’re at it. But, things haven’t been panning out the way you hoped, and you’re not sure why. While you might think that the main issue is your resume or interview skills, you might be surprised to discover that the way you think (and talk) about yourself might be the culprit. Having coached corporate high-achievers in dozens of industries, I’ve seen how certain sentiments can derail one’s efforts if not careful. Here are five phrases that might be killing your career growth and limiting your options when searching for a new job. “I don’t have a senior role on my resume.” Often when speaking to corporate professionals who are ready to step into a leadership role at a new company and who have the experience to do so, their biggest fear is that they don’t have a title on their resume to match their … [Read more...] about These 5 Phrases Are Killing Your Career Growth
How ESG Went From PR Fad To Mission Critical
Share to Twitter Share to Linkedin With the planet at stake, business leaders need to drive ESG strategy across the enterprise ecosystem. ESG is everywhere these days—but even with its meteoric rise into the C-suite's psyche, there’s still a lot of ambiguity around what a successful ESG strategy looks like. To get some answers, we talked with Edua Dickerson, VP of ESG and finance strategy at ServiceNow. Dickerson is responsible for developing, activating, and overseeing the company’s ESG strategy. She also leads financial, talent, and reskilling initiatives. Her holistic insights into enterprise-wide environmental, social, and governance (ESG) efforts put her in a unique position to explain why right now is an inflection point for ESG programs around the world. Q: Everyone's talking about ESG. Why now? A: People are recognizing that the sustainability of the planet is at stake. If the world becomes unlivable, we all lose—even the best-run … [Read more...] about How ESG Went From PR Fad To Mission Critical
How to Keep Your Phone From Ruining Your Vacation
Last month, I gave you an "I'm on vacation" auto-reply that guarantees you don't get swamped with a backlog of email messages the moment you get back. That solves only part of the problem, though. What about voicemails, calls and texts? A backlog of voice mails is even worse than a backlog of emails because with voice mail you must review each message to determine what's delete-able. And nobody wants to be pestered with business calls and texts while on vacation. Here's how to prevent your phone from ruining your vacation: 1. Change your outgoing voice mail messages. On both your cell phone and your office phone, set your outgoing greeting to: "Hi, this is [your name]. I'm out of the office and won't be checking my voice mail. Messages left between [these dates] will be deleted. Please call me again after [this date]." Warning: do refer callers to somebody else at your workplace because in almost every case all they're going to do is take the … [Read more...] about How to Keep Your Phone From Ruining Your Vacation
Bot Or Not: How HipChat Uses Automation For Team Productivity
The HipChat team gets a lot of value out of bots because we know when to use them and when apps are a better choice. To be fair, not every team spends their days obsessing over the ins and outs for group messaging platforms like we do, so sometimes it isn’t always clear what to automate–or even what the options are. advertisement advertisement But you don’t have to be an engineer to squeeze the most productivity out of your team on whichever collaborative platform your company uses. It’s all about deciding what type of task you need to complete. Here’s how we make that call, then look for the right means of automating it–or not. To Bot Or Not To Bot? First, some semantics: Almost every service bot you encounter in a chat service–whether it’s to order an Uber within a room, receive notifications from PagerDuty, or track customer activities on Salesforce–is what’s known as a “full” service outside of the chat platform itself. In these situations, the … [Read more...] about Bot Or Not: How HipChat Uses Automation For Team Productivity
Productivity Hack Of The Week: Give Your Day A Theme To Regain Focus
Distractions and interruptions happen throughout the day–it’s an inevitable part of life–but being able to quickly refocus and get back on task is the key to a productive workday. advertisement In 2011, when Jack Dorsey was running Twitter and Square full-time–at the time he worked about 8 hours for each company a day– the cofounder spoke at Techonomy 2011 about how he got it all done. His simple yet brilliant tip is allotting a theme to each workday. This, he said, allowed him to quickly recall and refocus on the day’s task once the distraction was out of the way. Here’s what his schedule looked like: Monday: Focus on management and running the company Tuesday: Focus on product Wednesday : Focus on marketing and communications and growth Thursday: Focus on developers and partnerships Friday: Focus on the company and the culture and recruiting Saturday: Take day off to hike Sunday: Focus on reflections, feedback, strategy, and getting ready for the … [Read more...] about Productivity Hack Of The Week: Give Your Day A Theme To Regain Focus