We the voters how does social media change the election

Share to Twitter Share to Linkedin In a digital business world, customer service is the pivot on which a business's customer experiences turn. Weak customer service interactions can taint a brand and cause terrible social media disasters. Improving a company's e-commerce customer service should be at the forefront of their business development plans. Each brand has a unique method of engaging with consumers through customer service. The key is to change its perspective about the goals of its customer service representatives. The goal should be about building a unique customer experience that supports the brand's promise. To help, these 13 experts from Forbes Communications Council share their ideas about the critical ways in which a company can improve its e-commerce customer service offerings. 1. Leverage Live Chat E-commerce is driven by instant gratification and convenience. The whole customer experience is centered around that concept: find a … [Read more...] about 13 Effective Ways To Improve E-Commerce Customer Service

Share to Twitter Share to Linkedin There’s a staggering variety of apps on the market today designed to help us manage our schedules, monitor our health, boost our productivity, calm our nerves, keep our to-do lists in order—and anything and everything in between. There are so many that “shopping around” for the best options on offer can be overwhelming. Tech leaders not only spend their days building and using apps but also staying up to date on the latest offerings, so they’re a great source for discovering the best business- and personal-use apps available. Below, 13 members of Forbes Technology Council share their favorite lifestyle and productivity apps and explain how these technologies help them succeed. 1. 1Password I can’t recommend a password manager strongly enough. Everyone should be using one and should have unique, randomly generated, strong passwords for every online service (and two-factor authentication when available). I’ve been a … [Read more...] about 13 Tech Leaders Talk About Their Favorite Lifestyle And Productivity Apps

Share to Twitter Share to Linkedin Meta Platforms’ stock (NASDAQ NDAQ : META) has gained 29% in the last week, outperforming the S&P 500 (up 2.1%) by a huge margin. Further, the same trend was observed over the last ten days (34% vs 3.7%) and one month period (47% vs 7%). The social media giant surpassed the consensus estimates in the recently released fourth-quarter results. While it reported a 4% decline in net revenues to $32.17 billion, the number was still above the expected mark. Along similar lines, the average revenue per user of $10.86 was lower than the previous year’s figure but better than the estimates. Further, the daily active users improved by 4% y-o-y to 2 billion. In addition, the firm announced a share repurchase plan worth $40 billion in the quarter. Although a big chunk of stock growth came after the earnings beat last week, investor sentiment has remained positive toward the stock since January. This was partly due to cost … [Read more...] about Meta Platforms Stock Jumped 29% In One Week, What’s Next?

Share to Twitter Share to Linkedin A food blogger in China has been fined 125,000 yuan ($18,500 USD) by government authorities after posting a video of her buying and eating a great white shark ( Carcharodon carcharias ), an animal that is protected under Chinese law. The video, posted on the social media sites Douyin and Kuaishou, came with extreme backlash online from viewers. In it, a woman identified as “Jin,” by officials but who goes by “Tizi” in her videos, went to a shop to pick out a 2 meter (6.6 foot) white shark from a shop, posing with it by lying on the floor, and then later cooking and eating the animal. While the video posted in July, officials in the southwestern province of Sichuan came out with a statement over the weekend confirming that the woman had broken the country’s wildlife protection laws. Officials from Nanchong stated that “Jin” paid for the great white shark through Alibaba Group Holding Ltd.’s Taobao shopping site back … [Read more...] about Food Blogger Heavily Fined For Eating Great White Shark

Many once-promising financial startups are cash-strapped; others have broken business models. By Jeff Kauflin & Emily Mason ; Illustration by Matt Chase for Forbes ON November 15, the cofounders of Ribbon Home, a five-year-old financial technology company that promised to fix a “broken” homebuying market by offering buyers the ability to make all-cash offers, sent a cryptic and disconcerting email to its entire staff. “During this time of uncertainty, we ask team members who are not customer- or finance-facing to shift their focus from work to self-care, spending time with family and doing things that bring you comfort,” it read in part. Six days later, New York City-based Ribbon dismissed 85% of its staff—190 people—and cut severance to one week’s pay versus the six weeks employees had been previously promised. Fewer than 30 people remain today, and the company recently announced that it has paused all new business. Ribbon’s days are … [Read more...] about Merge Or Perish: 25 Struggling Fintech Startups

Share to Twitter Share to Linkedin Topline: Less than three weeks after President Trump signed the historic CARES Act into law, it’s clear that the $2 trillion-plus emergency rescue spending plan won’t be enough to prop up the economy during the coronavirus crisis, and lawmakers are already preparing to pass another stimulus package. Here’s where things stand: Democratic leaders in the House and Senate are pushing for the quick passage of an interim emergency bill worth $500 billion to tide the economy over before the passage of a more extensive “CARES 2 Act,” but Republican aides have said a CARES follow-up is unlikely to happen before the end of the month; the GOP wants time to assess the results of the original CARES Act, according to The Hill . Meanwhile, Senate Majority Leader Mitch McConnell has said the Senate will vote on a different stopgap measure this Thursday: $250 billion in additional funding for the Paycheck … [Read more...] about Here’s Where Lawmakers Stand On The ‘Phase Four’ Stimulus Bill

Share to Twitter Share to Linkedin (Updated: April 15, 2020. And if you’re looking for specifics about high school and college students, check out this piece .) As COVID-19 continues to impact the United States, the federal government is taking action to ease the burden on taxpayers. Most recently, the Senate passed a massive stimulus package (the House voted yes, too) and the CARES Act was signed into law. A key feature of the stimulus is individual checks. As with anything tax-related, there’s a little bit of confusion. To help you sort it out, here are a few questions and answers: When will I get my check? Checks are supposed to be produced “ as rapidly as possible. ” They began being distributed in mid-April. One thing that is true: if you use direct deposit, you’ll get your money faster. You can find out more here . How big will my check be? Checks will be $1,200 per adult - or $2,400 for married couples filing … [Read more...] about All You Wanted To Know About Those Tax Stimulus Checks But Were Afraid To Ask

The new chat-engine wars are underway, with Microsoft announcing its long-awaited integration of OpenAI’s ChatGPT bot into Bing while Google published a blog post about its own chatbot for search, called Bard. Here’s something you don’t see every day: Microsoft Corp. is serving up a snazzy web search tool. And Google, whose search page has barely changed in 24 years, is also racing to launch a just-as-cool revamped tool in the next few weeks. It seems that officially, the new chat-engine wars are underway, with Microsoft on Tuesday announcing its long-awaited integration of OpenAI’s ChatGPT bot into Bing and calling it a “copilot for the web.” Google published a blog post hours earlier about its own chatbot for search, called Bard. For Google in particular, it could be the riskiest strategic move it has made in years, a metaphorical leap off the couch that the company has been relaxing on for far too long. Update : Google is already grappling with chatbot accuracy problems … [Read more...] about Artificial? Yes. Intelligent? Maybe: The great AI chatbot race