Eddy Cue doesn’t look like a man in the midst of his toughest year in decades. Sporting an untucked apricot camp shirt and blue jeans over camouflage socks and a pair of blue leather racing shoes from Germany, Apple‘s SVP of Internet software and services pulls up a chair at one of the marble-topped tables outside Caffé Macs, the employee restaurant at the heart of Apple’s 23-year-old Cupertino campus. (The company will begin to move into its new “spaceship” HQ next year.) Cue dives right into telling me about his latest horror story: advertisement advertisement The collapse, two nights earlier, of his beloved Golden State Warriors in the NBA Finals, which Cue had the dismal pleasure of observing from a courtside seat. “Am I in mourning?” he asks of his team’s loss to LeBron James’s Cleveland Cavaliers. “You better believe it. I’m not watching ESPN, I haven’t gotten onto a sports website, I … [Read more...] about Playing The Long Game Inside Tim Cook’s Apple
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Recently I was told that a TEDx talk I gave was inspiring, courageous, beautiful, funny, but a little unconvincing. Good feedback overall, I thought. But what was most memorable about that review was that it didn’t come from a human. advertisement advertisement In his lab at the University of Tokyo, professor Toshihiko Yamasaki has developed a machine-learning system that runs sentiment analysis on a presenter’s words, voice, and tone. It then gives feedback by scoring the presentation against a database of how viewers have rated videos on TED.com. My speech was evaluated against the TED Talk archive, according to 14 separate categories Yamasaki has pinpointed, including how “courageous,” “long-winded,” and “jaw-dropping” it was. Yamasaki originally developed the system to give speakers an opportunity to receive objective feedback in order to improve their delivery. Though he admits he may have had a personal motive, too. … [Read more...] about Can These AI-Powered Tools Help You Perfect Your Next Presentation?
The spectacular fallout from a recent investigation into Away, which portrayed the beloved luggage company as a toxic workplace, has revealed two schools of thought on how to treat startup employees. The first says that staff should be cherished, because harnessing the passion and brilliance of “A players” is key to success. Think catered lunches, beautiful offices, and “Best Places to Work” lists. The second says that making a dent in the universe is hard, and employees should expect to work tirelessly under the directives of visionary and sometimes mercurial founders. Think “hustle culture,” Class B voting shares, and Steve Jobs’ infamous tirades. advertisement advertisement These ideas are not mutually exclusive, and the truth is most companies operate on a bit of both. Away was no exception. Over the past four years, the NYC-based luggage brand achieved cult status in the travel category. Founders Steph Korey and Jen Rubio … [Read more...] about “People are getting soft”: How the Away scandal exposed a Silicon Valley culture war