advertisement advertisement advertisement 2020 changed everything for a lot of people. The pandemic forced people around the world to change the way they live and work and what it means to spend time together. We went from being able to go to a movie, concert, or enjoy dinner with friends to needing to remain physically distant. Human interaction is so important to our well-being, and suddenly, it was taken away from us. advertisement advertisement To stay connected with the people around us in the face of social distancing, we turned to and relied on technology. Demand for services such as my company’s tool, Facebook Messenger, skyrocketed, and as business and people’s routines changed, so did our focus on the messaging products we focused on delivering. We saw fundamental change in how people wanted to stay directly connected and it forced us to compress years’ worth of product development into a few months in order to … [Read more...] about 3 trends in messaging technology shaping how we communicate
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advertisement advertisement advertisement Since 2015, Neal Mohan has been chief product officer of YouTube, making him the executive with overall responsibility for its user experience. advertisement advertisement More than ever, though, looking at YouTube as one thing with a single experience defies the reality of Mohan’s job. After all, there are several YouTubes: the one where the world goes to watch user-uploaded videos, of course, but also offshoots such as YouTube TV and YouTube Kids . Even if you’re just talking about YouTube in its most classic form, there are two distinct experiences—one for the folks who do all that watching, and one for the people who create the videos. The bottom line: YouTube isn’t one thing, any more than its parent company, Google, is just a search engine. I recently spoke with Mohan about YouTube’s product plans for the rest of the year. The most striking thing about them is their sheer … [Read more...] about After a year like no other, YouTube is previewing what’s next
advertisement advertisement advertisement Seven months after the United States declared COVID-19 a national health emergency, subway ridership across the country remains 36% below last year’s level. According to Apple Mobility Trends (an imperfect, but commonly accepted measure of commuters’ intentions) public-transport ridership around the globe remains deeply depressed due to fears of contagion. Despite evidence from world capitals that passengers aren’t super-spreaders so long as they wear masks and remain silent, urban residents are still hesitant to return to public transport—and many of them don’t see the necessity to commute when downtowns have become ghost towns in an era of work-from-anywhere . advertisement Yet it remains imperative for cities to rebuild trust in public transport—their very survival depends on it. Post-COVID gridlock , soaring carbon emissions, and homes far removed from jobs that can’t be performed via Zoom … [Read more...] about How do we rebuild trust in transport?
advertisement advertisement advertisement Even before the pandemic, mass transit in the U.S. had been struggling: 2018 marked the fourth straight year of ridership decline across the country, and though 2019 offered some hope with two full quarters of ridership growth, the pandemic crushed that progress. For public transit systems, fewer riders means less revenue, compounding longstanding funding issues. But with the Biden administration now in place, transit experts see hope for their industry’s future—one that is inextricably tied to climate goals and social equity—as long as the administration can get them the funding and federal policies they need. advertisement advertisement Just because fewer people are riding subways and buses doesn’t mean they don’t want, or need, transit as an option. In New York City, subway ridership is down about 70% compared to the year before, but the drop for bus ridership hovers closer to 55%. … [Read more...] about Can Biden save public transit from the pandemic?
advertisement advertisement advertisement The story of predictive policing begins in the 1990s with a process developed by the New York Police Department. Today New York is one of the safest big cities in America. In 2018, 289 people were murdered in the five boroughs. The city’s murder rate—3.31 per 100,000 people—was the lowest measured in 50 years advertisement advertisement In 1990, it was a different city: 2,245 people were murdered, a rate of around 31 per 100,000 (the city’s population increased markedly in the intervening 28 years). Here’s what the New York Times said about its hometown at the end of 1990: “The streets already resemble a New Calcutta, bristling with beggars. . . . Crime, the fear of it as much as the fact, adds overtones of a New Beirut. . . . And now the tide of wealth and taxes that helped the city make these streets bearable has ebbed. . . . Safe streets are fundamental; going out on them is the … [Read more...] about The black box of justice: How secret algorithms have changed policing