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It may be time to get curious about the people you work with. Ask them about themselves and—this is important—listen to what they tell you. If you are someone who is more comfortable with direct communication and getting straight to the point, consider slowing down and engaging in some light conversation before diving into the crux of the meeting. Even if it feels a little uncomfortable, it is important to create opportunities to build connections with your coworkers. Look for what you might have in common or where your interests may converge. To be a successful leader you need to be able to build rapport and develop quality relationships with the people you work with. … [Read more...] about 5 ways to improve this key component of emotional intelligence

Data science literacy The use of technology at scale over the last several decades has resulted in the collection of vast amounts of data. Governments, nonprofits, and corporations are increasingly interested in “mining” this data for information that increases efficiencies, improves financial returns, and identifies trends. No matter your role, if you are to participate in critical workplace conversations or recommend courses of action based on supporting data, you must understand the basics of data science, including topics like causality, regression analysis, descriptive statistics, and data visualization. … [Read more...] about These are the 3 skills you need to succeed in 2021

Grey had tried to change before. The business wasn’t in denial, but it just seemed like the “uncrackable” problem. This time, we did it differently. Our strategy for change was to change our culture. We called this Open. It is both an expression of a culture and how we believe today’s people-based businesses should work in order to survive, evolve and thrive. It is a philosophy of collective creativity and collective responsibility. It encourages increased collaboration between departments, the agency and its clients. Any business can be Open; what follows is a brief description of how we did it, the lessons learned and the results we’re achieving. … [Read more...] about 10 Ways To Create An Open Culture

That generous creative atmosphere extends to the patrons. Though Smith comes up with some of the new flavors on his own, many of them are inspired by guests and friends of the store. The shop’s newest hit is an ice cream called Bourbon Street, an homage to New Orleans that was suggested by the father of one of his staffers. It’s a vanilla bean ice cream with Maker’s Mark and homemade pecan praline. Brooklynites are going to have to wait to get a taste of the French Quarter: As of this writing, Bourbon Street is sold out. … [Read more...] about When Innovation Makes You Drool: The Hand-Made Story Of Ample Hills

Lots of staffers run more than one Tough Mudder obstacle course a year (though no one is forced to participate in events), and they often do it as a team. The company is growing at such a fast clip that it’s even developing a group of people whose job it is to run every event and give Tough Mudder quality-control feedback. The goal is to make sure each obstacle can be as safe and challenging as possible. … [Read more...] about Where Getting a Mild Electrical Shock Is Part of Your Job: How Tough Mudder Rewards Achievement Outside The Office