Data aside, user experience was still an issue. Whether due to budgetary or human resource restrictions, the CJA had the same problem as a lot of government websites: It was confusing and cumbersome to navigate. That doesn’t make for a very transparent experience. Hyperakt sees court employees, academics, and researchers as the primary users of the tool, but the redesign allows the general public to see how the assessment is made and perform the release assessment themselves. When taking on a complicated data set with public value, that’s the ultimate challenge: How do you make it accessible for the most people? … [Read more...] about The justice system is a black box. Can this redesign make it more transparent?