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Just as important, it made sure that the familiar Yelp experience was up to the job of serving consumers during the utterly unfamiliar time we find ourselves in. “That’s been a big focus of ours, figuring out what can we uniquely step in and provide that helps consumers transact with business owners efficiently in this very crazy and rapidly-changing environment,” says Stoppelman.These adjustments spanned the entire service and included its best-known feature, the reviews posted by real people. The last thing a business struggling to keep afloat needs is to be flamed by customers who won’t cut it any slack. So Yelp adjusted the process of leaving a review by adding reminders such as “Many businesses are doing their best during COVID. Thank you in advance for taking this into consideration if things didn’t go as planned.” … [Read more...] about Now Yelp’s users get to report on COVID-19 safety measures

Pleasant also recommends a poignant question for self-reflection: What can I do to take care of myself that doesn’t require anyone to do or be anything different? “This question shifts our perspective from looking to our external environment to take care of us to tapping into our own personal knowledge and power to make the best decisions based on what works for them.” Examining our own answer to this question creates space for us to see the resources and options that are available to us. This helps us to focus on healing and moving forward rather than staying stuck in the negativity and endless news cycle.  … [Read more...] about 4 steps companies should take in the aftermath of January 6

What it’s like to be a female founder, caregiver, and breadwinner mom during the pandemic Between the confusion of COVID-19 and caretaking for my mum, the Dow Jones lost a third of its value. As a result, we lost a term sheet for our startup’s next round of funding. On top of that, nearly all our new sales deals were pushed back to later in the year. The outlook was bleak. … [Read more...] about Female-founded companies will save our economy. Here’s why

Having groups like MyYard, with an open-door policy and a rotating roster of volunteers, ensures there’s a safe place where everyone can discuss potentially sensitive issues like these. MyYard is also focusing on ways to improve the work experience for LGBTQ and non-binary team members as well–the goal simply being to make sure everyone can see themselves reflected in the culture. So these days when we kick back as a team, we break out the board games, crank up the music, and offer a variety of snacks and non-alcoholic drinks as well. Anyone who wants to crack a beer and crush an opponent on Team Fortress 2 can go for it, but it’s no longer the only option. … [Read more...] about I Accidentally Built A Brogrammer Culture. Now We’re Undoing It

 The K-shaped recovery The economy will especially suffer in emerging economies. The recovery has required countries to abruptly increase their debt, which will have to be repaid at some point. Regardless of whether you’re building a B2C or B2B, pay attention to the unemployment rate of the market you will target. An economy that can quickly create jobs will soon return to previous consumption levels, and it will gradually repay its debt thanks to tax collection. That will be the case in the United States. But it might not happen in other countries that have traditionally been dependent on industries that have been severely hit (and won’t immediately bounce back), like tourism. For example, in Mexico, tourism represents almost 10% of GDP. It will take some time before those countries get back to previous levels of consumption. … [Read more...] about The 5 factors that will drive post-pandemic consumer behavior