From Courtrooms To House Parties After graduating from the University of Michigan Law School, Debra Feinberg began her career in real estate law. Two years later, she was bored. Uninspired by her work, Feinberg was itching for something else. It was the summer of 2008, and she’d heard that the Obama campaign was hiring fellows to run field operations. This was exactly the change Feinberg needed. The position paid a small stipend to move to western Michigan and work as a grassroots organizer, setting up house parties and growing a network of dedicated volunteers. … [Read more...] about My Quarter-Life Career Crisis Didn’t Kill Me—It Taught Me How To Pivot
The catch is that there is no one-size-fits-all response to crisis that works across the board. My research suggests that a brand’s reputation and the public’s expectations of them play a major role in determining how their response to a crisis will be received. These two factors often interact in counterintuitive ways. For example, companies with stronger reputations are actually more at risk of inciting public wrath. The public perceives them as having greater responsibility for building a path forward and leading with integrity. Any misstep feels like not just a mistake, but a betrayal of trust. … [Read more...] about As companies try to address racism, a generic response is no longer enough
Jeep (same) Amazon (+10) Walmart (+6) American Express and MSNBC (same, +2) Clorox and Netflix (new, new) Disney and Levi Strauss (-4, -1) Ford and The New York Times (-4, +1) Fox News (+2) Hershey’s and Purell (-2, new) Coca-Cola and The Washington Post (-6, +6) Coors and USAA (+3, new) AT&T, T-Mobile, and Verizon (-5, new, new) Apple, Domino’s, and Zoom (+4, new, new) Jack Daniels and Ralph Lauren (-3, -3) Twitter (-3) Progressive Insurance and Sam Adams (new, +2) Dunkin’, KFC, and Pepsi (-4, -3, -3) Google (+8) Colgate and Gatorade (+3, +7) 7th Generation (+7) GEICO and Old Navy (new, same) Kellogg’s (-2) Nike and Wrangler (same, +4) Craftsmen Tools (-2) Allstate and Farmers (new, new) Home Depot (new) Chick-fil-A and McDonald’s (-12, -12) New Balance (same) Campbell’s Soup (new) Starbucks (-5) … [Read more...] about Can you guess what Fox News and Netflix have in common?
Learn To Keep Learning Lorenzo agrees. She’s currently developing UT Austin’s design education program and emphasizes that having a genuine curiosity about how the world works is a natural path to interdisciplinary thinking. “You’re in the design world because you are curious and you’re interested in learning,” she says. “This whole concept of failure, I think, is the worst thing. Fail fast? No, learn! You should be in constant learning mode all the time. As a designer you have to stay current, you have to stay involved, you have to stay on top of things. [The world is] always going to change. Businesses are doing the same thing and the ones that do survive. There’s an evolution that constantly happens to stay relevant.” … [Read more...] about 3 Big Ideas Shaping A Design Industry In Flux
Startup founders and leaders of big new projects must find ways to lead through those peaks and valleys. Before becoming chief product officer at Adobe, I founded and steered the ship at Behance, a bootstrapped startup that went through numerous ups and downs before becoming the network of more than 21 million creatives it is now. I’ve also interviewed dozens of startup founders and other leaders about the challenges of leading through uncertainty. Here are a few lessons I’ve learned that can help us lead teams and products amid the pandemic’s volatility. … [Read more...] about The 5 ways founding a startup prepared me for the pandemic