Share to Twitter Share to Linkedin Banks, in one fashion or another, have been central to functioning societies for hundreds of years. It’s estimated that in the U.S. nearly every single citizen ( 92% ) has an account with a traditional bank. One reason these institutions hold a majority of consumers’ accounts is because of their longevity: No matter what’s happening in the world, they tend to come out on the other side. Another reason so many people rely on traditional banks is that, until fairly recently, the only other options they had were other banks with fairly comparable offerings. When digital challenger banks and fintechs (think: Chime, Ally Bank, SoFi) began arriving on the scene, consumers had more banking options than ever before. These new banks have been able to appeal to consumers in ways that traditional banks have not–with low or no fees, a mix of low-interest borrowing and high-interest saving options, digital interfaces, fresh, … [Read more...] about Why This Fintech Company Is Eyeing Traditional Companies As It Builds A New Breed Of Banks
Iconnect axis bank personal banking
Taking Care of Business, with API Banking by IDFC FIRST Bank
Startups are hard, hard work. You're probably stepping out of your comfort zone for the first time and in addition to taking a chance on your idea yourself, you're also taking on the responsibility of other people in your employ. It is stressful, and rightly so. A lot of startups fail in the early years , and while most of these failures are related to a lack of innovation, or the right business model, there are still some that succumb to unforeseen setbacks. Even with the right idea, and a strong business case, what challenges most startups in the early stages is that you have a small team, and great ambitions. And this core team doesn't necessarily have someone representing each area of the business, which can become a challenge, particularly where technology is concerned. From an IT and infrastructure standpoint, startups need to create secure apps and websites that work across all mobile devices, navigate data security for their website and app users, and deliver … [Read more...] about Taking Care of Business, with API Banking by IDFC FIRST Bank
How Fintech And Blockchain Are Evolving And Disrupting Financial Institutions
Share to Twitter Share to Linkedin Rudy Shoushany is the Founder & host of DxTalks: The Digital Transformation talk show and digital events for MENA. Follow him on Linkedin . Blockchain technology is disrupting financial institutions in radical new ways. Rather than replacing what already exists, it creates an entirely new market and an avenue to bank the unbanked. Blockchain is creating new financial solutions that scale faster and are cheaper, more secure and more accessible to even ordinary men on the street. It has removed the barriers to enjoying financial services, enforced security, removed middlemen and enhanced transparency. Once touted by investors as worthless and called unprintable names by traditional financial institutions, blockchain is now at the forefront of acceptance and mainstream popularity in the global financial industry. Fintech companies are in an arms race to develop the best blockchain platform to support all … [Read more...] about How Fintech And Blockchain Are Evolving And Disrupting Financial Institutions
We Need To Talk About The Messy Middle Of Customer Experience
Share to Twitter Share to Linkedin Last month I was asked to appear on a BBC local radio show to talk about customer service and why often it can be so hard to make a complaint to a company. The request came on the back of a recent story featured on the BBC’s website that talked about how Richard Edmonds had £8,500 stolen from his bank account when criminals tricked him into giving them access to his account. After realizing what had happened, he and his family then waited for 20 hours on the phone before they could get help. The bank has subsequently apologized and has also agreed to refund the money stolen. This story is not uncommon and points to what can happen when a customer has a question or a problem that can’t be answered by a knowledge base article, solved through the use of self-service tools or via an interaction with a customer service agent. Moreover, an incident like this can often happen when the issue requires somebody in the middle … [Read more...] about We Need To Talk About The Messy Middle Of Customer Experience
Watch: Can Indian startups sustain their current pace of growth? India’s Unicorns weigh in
It was earlier in May this year that India minted its 100th Unicorn – a startup that crossed the $1 bn valuation mark – a very special milestone indeed. ‘Money Control and Citibank In Conversation with unicorn startups of India’ is a very special show that brings together CEOs and founders of a handful of India’s top unicorns, shedding light on their journey, their ambitions, and how they’re dealing with inflation, global events, and the current funding winter that’s affecting startups around the world. Hosted by Paromita Chatterjee, MoneyControl and Citibank conversed with panellists Vaibhav Tiwari - co-founder of Portea Medical, Ravi Bhushan - founder and CEO of Bright Champs, Chitresh Sharma - co-founder and CEO of Refyne, Saurabh Jain - co-founder and CEO of Livspace India. We also have Tushar Vikram - managing director and head of commercial banking at Citibank India. Not many people know this, but Citibank has been banking startups from infancy to IPO and beyond for decades … [Read more...] about Watch: Can Indian startups sustain their current pace of growth? India’s Unicorns weigh in
Man downloads AnyDesk on phone, loses Rs 5 lakh in seconds
The man filed a complaint with the Thane police. (Representative image: Wikimedia Commons) A man from Maharashtra's Thane city was allegedly duped of Rs 5 lakh by online fraudsters when he was checking a fault in his TV channel service, police said on Tuesday. The incident took place on January 14 when the man called up his TV channel service provider as its details were not displayed on his television screen, an official from Chitalsar police station said quoting the victim's complaint. While he was speaking on the phone, he got a call from another number where the caller asked him to download the AnyDesk app. After the man downloaded the app, he found that an amount of Rs 5 lakh was debited from his bank account through net banking even when he had not initiated the transaction, the official said. The man subsequently complained to the police who registered a case against unidentified persons under Indian Penal Code Section 420 (cheating) and provisions of the … [Read more...] about Man downloads AnyDesk on phone, loses Rs 5 lakh in seconds
Political Rhetoric Or Negotiating 101, PMIs Shine! BYD’s BOOM!
Share to Twitter Share to Linkedin Key News Asian equities were lower in advance of central banks hiking interest rates this week, while India managed a small gain and the Philippines and Taiwan underperformed. “De-risking” is occurring across risk assets globally along with some profit taking following the strong stock year to date performance. This is occurring globally, not just in Asia or China. In Asia, and yesterday in the US, attention was given to the sharp increase in US political rhetoric such as a Tik Tok ban, Huawei, Taiwan war by 2025, etc. though, isn’t Secretary of State Blinken visiting China next week? Could these “leaks”/news be nothing more than a negotiating tactic? Seems like a logical strategy to me! What did CNY, our risk barometer, do yesterday? Nothing. The key for investors to ask is will the pullback be bought. See all the managers saying they are overweight China? Me neither! Last night we had the January Manufacturing PMI … [Read more...] about Political Rhetoric Or Negotiating 101, PMIs Shine! BYD’s BOOM!
Progressive Movement hits back at allegations of donation mismanagement
PHOTO: Pannika Wanich, former Director of Communications for the Future Forward Party - Thai PBS World Members of the recently formed Progressive Movement have hit back at suggestions that party donations have been mismanaged. The party, rising from the ashes of the now-disbanded Future Forward Party, says the allegations are nothing more than politically-motivated slander. Its critics accuse the Progressive Movement of the misappropriation of more than 7.7 million baht of public funds. In a statement issued by the party, they say that on May 1 and 2, they held a number of fundraising concerts to support artists and others facing financial hardship as a result of the lock-down. Members say they used party funds and donations to pay for the staging of the events, totalling over 7.7 million baht. Between May 1 and 3, over 15,000 deposits were made into the bank account of party member Pannika Wanich, formerly the Director of Communications for the Future Forward Party. The … [Read more...] about Progressive Movement hits back at allegations of donation mismanagement