Share to Twitter Share to Linkedin Greg Kihlström advises on CX and Digital Transformation at GK5A, hosts The Agile Brand Podcast, and is a best-selling author. If delivering a robust, personalized omnichannel customer experience was easy, all of your peers would already be doing it. Instead, many enterprises and smaller organizations are delivering multichannel experiences at best, and many are still very siloed in their approaches. That said, delivering customers a multi- or omnichannel experience is not science fiction but instead can be done incrementally over time, ultimately delivering that seamless experience that many consumers are already expecting. In this article, I’m going to talk about how to do omnichannel customer experience well, knowing that you might still be on the path to achieving it. Let’s get started! Stay customer-centric, not platform-focused. While your priority may be a customer-facing effort, it’s easy to … [Read more...] about Delivering A Seamless Omnichannel Customer Experience
Fact fiction lyrics
OpenSea is on a new quest to ban copymints, armed with AI, Twitter threads, and Discord chats
When a $70 million NFT sold at Christie’s last spring—a time before Bored Apes, Cool Cats, and Lazy Lions roamed the earth—some scoffed at the fortune spent on computer pixels that could be copy-pasted to your screen for free. But the lot wasn’t just a jpeg, it was the jpeg—and the money went to claim the original work, or the one we would call “authentic.” Take away that distinction, and yes, the file is worthless. advertisement advertisement It’s a high-stakes game that’s rife with fraud, abuse, and theft, and not even the biggest players are immune. But OpenSea, the planet’s largest NFT marketplace, might have a few tricks up its sleeve. This morning, it’s rolling out two products to safeguard the authenticity of collections on its platform. The first streamlines the verification of creator accounts, and the second banishes copymints, or spoofs of existing NFTs, using image recognition. Verified badges are among OpenSea’s so-called … [Read more...] about OpenSea is on a new quest to ban copymints, armed with AI, Twitter threads, and Discord chats
Villanueva open to join Senate minority bloc
FILE PHOTO: Senator Joel Villanueva thanks colleagues for their help and contribution in perfecting Senate Bill No. 2234, creating the Department of Migrant Workers on Tuesday, December 14, 2021. (A. Calvelo, V. Domingo/Senate PRIB) MANILA, Philippines — Reelected Senator Joel Villanueva said Wednesday that he is open to joining the Senate minority bloc in the incoming 19th Congress. Villanueva said the remark after being asked what his preferred Senate committees are, following the proclamation of the so-called Magic 12 at the Philippine International Convention Center in Pasay City. “When it comes to committees, preferential committees, etcetera, I don’t mind. In fact, I can even say that I’m open to being part of the minority,” he said before the proclamation of the winning candidates in the May 9 senatorial election. In the 18th Congress, Villanueva belonged to the majority bloc. Currently, he is the chairman of the Senate committees on labor, employment, and human … [Read more...] about Villanueva open to join Senate minority bloc
South Korean hip-hop artiste Jessi zooms back into action
One of the busiest TV personalities in the Korean entertainment scene right now, singer and rapper Jessi has finally returned as a musician with her new single Zoom . Recently, Jessi conducted an online media showcase in Seoul to give a peek into how the song came out. Returning after six months with a new song, Jessi said: “I feel like it’s been much longer, but in terms of promoting my songs, it’s been around a year since What Type Of X .” The Korean American rapper’s first release of 2022, Zoom is a trap hip-hop tune that draws on the reality of people obsessing over capturing every moment on camera. “The producing was done in no time. It took around two days to finish producing it,” she said, adding, “It’s a feel-good song, just as with all my other songs, and this one also comes with several parts that will make you hum along.” She took part in writing the lyrics of Zoom , collaborating with Psy – her label chief and the singer of the 2013 global megahit Gangnam … [Read more...] about South Korean hip-hop artiste Jessi zooms back into action
A lone bear, black magic and a $235 billion stock market crash
What does it take to trigger a crash in the stock market? A once-in-a-century pandemic? The biggest war in Europe in 70 years? The US Federal Reserve instantaneously cutting off the supply of the opium of record liquidity and low interest rates? Multi-year high inflation? How about black magic? The Oxford Dictionary defines black magic as a type of magic that is believed to use the power of the devil in order to do evil. In a world where boring financial data, profit and loss statements, and complex macroeconomic events sway the everyday movement of stock prices and stock indices, one Rajkot-based stockbroker claimed last week that he spent more than Rs 8 crore to engineer a multi-day crash in the stock market with the help of esoteric black magic. Close “We are responsible to a great extent for today’s fall and the fall of the past few days in the market. You won’t believe it, but we have spent over Rs 8.5 crore today in kala jadu (black magic) to create … [Read more...] about A lone bear, black magic and a $235 billion stock market crash
As Parag Agrawal stands by Twitter spam estimates, Elon Musk’s emoji response
Elon Musk, who is in talks to acquire Twitter, has said he will conduct his own research to ascertain the actual number of spam accounts on the platform. Twitter Chief Executive Officer Parag Agrawal stood by the company’s estimate that less than five percent of its daily active users were “fake or spam”, as Elon Musk expressed doubts about it. Elon Musk , whose deal to buy Twitter is presently on hold, has said he will conduct his own research to ascertain the actual number of spam accounts on the social network. Let’s talk about spam. And let’s do so with the benefit of data, facts, and context… — Parag Agrawal (@paraga) May 16, 2022 In a Twitter thread on May 16, Parag Agrawal opposed the idea of an external estimate of fake accounts. Elon Musk disagreed with the comment, responding to it with a poo emoticon. Close “We don’t believe that this specific estimation can be performed externally, given the critical need to use both public and … [Read more...] about As Parag Agrawal stands by Twitter spam estimates, Elon Musk’s emoji response
No One at the Ukrainian Fashion Brand Thought Russia Would Really Invade, But They’re Glad They Planned for It Anyway
For one small Ukrainian company, conflict has become a key mile marker. Fashion editors Kate Zubarieva, 33, and Asya Varetsa, 31, conceived of the idea for their fashion label, Sleeper , during the 2014 Revolution of Dignity--a five-day clash between protesters and the Ukrainian government in Ukraine's capital, Kyiv, which eventually led to the ousting of the country's president, Viktor Yanukovych. Then, in February 2022, after Russia invaded the country , the Ukrainian company rapidly laid down manufacturing roots in another country. As Russia began planning a military offensive against Ukraine in December 2021, the Sleeper team began to prepare for the worst, and the founders knew they had to make a series of tough decisions. In about two to three weeks, the apparel company helped relocate 30 employees abroad and 40 to more western regions of Ukraine. It also transitioned its production to Turkey. "We knew we had a good amount of savings to sustain the … [Read more...] about No One at the Ukrainian Fashion Brand Thought Russia Would Really Invade, But They’re Glad They Planned for It Anyway
REVIEW: ‘The Offer’ Is An Outstanding Series About The Making Of ‘The Godfather’
“The Offer” is an outstanding series. The limited Paramount+ series with Miles Teller follows the making of the legendary film “The Godfather,” and through the first episode, it’s a lit time! (REVIEW: ‘ Westworld ’ Season 3 Ends With The Possible Deaths Of Multiple Characters) The show follows Albert S. Ruddy (Teller) as he attempts to get the famous story told on the big screen and all the challenges that come along with that. View this post on Instagram A post shared by Paramount+ (@paramountplus) There’s organized crime issues, studio issues and plenty of other choppy waters that must be navigated before the greatest gangster film ever can be released. Honestly, I don’t know much about the history of “The Godfather,” but it doesn’t matter. If anything, that makes it more interesting. View this post on Instagram A post shared by … [Read more...] about REVIEW: ‘The Offer’ Is An Outstanding Series About The Making Of ‘The Godfather’
The Top 10 Stocks to Buy in 2022
There are literally thousands of publicly traded companies you can invest in, not to mention the many ETFs and mutual funds you can buy, so it's not surprising many investors don't know where to begin. While I don't have a crystal ball that tells me what stocks will deliver the best returns, I've tried to do the next best thing here. In this article, I'll discuss 10 stocks that I think could be great buys in 2022 for long-term investors looking to put money to work. Before we get to the stocks you're here for, let's acknowledge three caveats: Choosing the best stocks to buy today heavily depends on your personal financial situation. To get a feel for where you stand, read our guide on how to invest in stocks . It walks you through topics such as establishing an emergency fund, allocating assets, and when it makes sense to buy stocks. I like these stocks for long-term investments. I have absolutely no idea what they'll do over the next few weeks or months. While I ensured … [Read more...] about The Top 10 Stocks to Buy in 2022
Soccer Federation Reaches Historic Deals Guaranteeing Equal Pay For Men And Women Players
Share to Twitter Share to Linkedin Topline The U.S. Soccer Federation has reached new historic collective bargaining agreements to ensure equal pay and prize money for its men’s and women’s national teams, it said Wednesday morning, following a years-long battle fought by the four-time World Cup-champion women’s national team to guarantee equal compensation. Key Facts The two collective bargaining agreements—which last through 2028—include identical pay for all international soccer competitions, including the FIFA World Cup. U.S. Soccer will become the first national governing body to ensure equal prize money from FIFA by pooling prize funds and splitting them equally among the men and women’s national teams beginning with the 2022 Men’s tournament and the 2023 Women’s World Cup. Men’s and women’s national team players will also earn identical game bonuses, the federation said. The deals come three months after U.S. Soccer settled … [Read more...] about Soccer Federation Reaches Historic Deals Guaranteeing Equal Pay For Men And Women Players