I’m sitting in the “War Room” at PayPal’s headquarters in San Jose, California, talking to Sri Shivananda, the company’s VP of global platform and infrastructure. Despite the evocative name, it’s just a conference room. But one of its walls is actually a giant window—and what it reveals on the other side of the glass is anything but ordinary. advertisement advertisement Behind the glass is a room whose other walls are plastered with enormous displays, dense with numbers and graphs. PayPal employees sit at rows of desks, staring at additional information on PC monitors. There’s data everywhere, being updated in real time. Even observing it from a distance–and not having a clue what most of it means–is an intense experience. “This,” Shivananda says as he gestures at the window, “is basically the pulse of PayPal.” More specifically, it’s the company’s command center–the facility … [Read more...] about Inside PayPal’s Command Center
