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Southwest Airlines apologizes after coach’s claim that staffer asked her to prove biracial son was her child

May 29, 2018 dallasnews Leave a Comment

Southwest Airlines requires that parents or guardians show a birth certificate to validate the age of all children under 2.The Dallas-based company said in a prepared statement that domestic travel doesn't require airlines to match the last name of a child and guardian. "We have reached out to Ms. Gottlieb directly to address her concerns and will utilize the situation as a coaching opportunity for our employee," the statement reads. "We apologize if our interaction made this family uncomfortable — that is never our intention. Our employees are well-regarded for their hospitality, and we always strive for the best experience for anyone who entrusts us with their travel."Gottlieb told KPIX-TV in San Francisco that she doesn't believe the incident reflects the overall attitude of the airline."I suspect it was just one insensitive employee," she said. "It hurt my feelings. It made me feel a little bit less than and it's not OK." … [Read more...] about Southwest Airlines apologizes after coach’s claim that staffer asked her to prove biracial son was her child

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Southwest Airlines crew detail engine explosion

May 23, 2018 lancasteronline Leave a Comment

PHILADELPHIA (AP) — The flight crew on the Southwest Airlines jet that was forced to make an emergency landing in Philadelphia after an engine exploded described the harrowing experience in their first joint interview on Wednesday.Capt. Tammie Jo Shults called her first officer Darren Ellisor an "unsung hero" on "CBS This Morning ," saying he helped communicate with the flight attendants while she took controls for the landing.Shults, who was one of the first female fighter pilots in the U.S. Navy, said her military training helped her keep calm.Meanwhile in the cabin, flight attendant Rachel Fernheimer said she made sure to reassure passengers that everything would be OK.The crew had met together before the flight and one of the topics they discussed was faith, according to Shults. Flight attendant Seanique Mallory said considering what happened moments later, "God had already prepared us without us even knowing."The plane was heading from New York to Dallas on April 17 when one … [Read more...] about Southwest Airlines crew detail engine explosion

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Passenger On Flight With Engine Explosion Sues Southwest Airlines

April 30, 2018 ibtimes Leave a Comment

May 17, 4:04 PM EDT Newsletter Signup BusinessTechnologyWorldNationalMedia & CultureOpinionSportsLuxury National By Alex Perry 04/30/18 AT 1:56 PM A passenger on the ill-fated Southwest Airlines flight from New York to Dallas on April 17 that involved an engine explosion and a rare fatality is suing the airline, according to reports. After the traumatic events that led to an emergency landing, Lilia Chavez filed a lawsuit Thursday against Southwest Airlines in U.S. District Court in Philadelphia.According to the suit, Chavez suffered physical injuries from the flight, as she was seated three rows behind the smashed window that killed passenger Jennifer Riordan. Chavez also claims to deal with depression and post-traumatic stress disorder from the incident.Chavez had to make contact with her children to tell them she might die on the plane, adding to the distress of the situation, the lawsuit said.“This accident has crippled her will, and she is in shock … [Read more...] about Passenger On Flight With Engine Explosion Sues Southwest Airlines

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Southwest Airlines finishes engine fan blade checks after Flight 1380 accident

May 16, 2018 madison Leave a Comment

Southwest Airlines has completed checks on the rest of its 35,500 engine fan blades and found no signs of the cracking that's been blamed in the fatal engine failure onboard last month's Flight 1380.The company's CEO Gary Kelly said there were "no findings" ahead the company's annual shareholders meeting held Wednesday in Annapolis, Maryland, according to Bloomberg News."So it's a very positive report," Kelly said.The company has sent several dozen blades to manufacturer General Electric for further inspection, although Kelly said he did not expect it would turn up any problems. Some of those blades had coating anomalies and were sent to GE "out of an abundance of caution," Chief Operating Officer Mike Van de Ven told Bloomberg.The Southwest announcement came on the same day federal regulators asked airlines to speed up inspections of older fan blades on engines of the type involved in the April accident.The Dallas-based carrier said Wednesday that it is wrapping up an audit to ensure … [Read more...] about Southwest Airlines finishes engine fan blade checks after Flight 1380 accident

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Southwest Airlines sale: deep discounts on some summer flights

May 15, 2018 seattlepi Leave a Comment

Unusual peak season deals for Tuesday, Wednesday flights Chris McGinnis Updated 7:57 am, Tuesday, May 15, 2018 window._taboola = window._taboola || []; _taboola.push({ mode: 'thumbnails-c', container: 'taboola-interstitial-gallery-thumbnails-5', placement: 'Interstitial Gallery Thumbnails 5', target_type: 'mix' }); _taboola.push({flush: true}); window._taboola = window._taboola || []; _taboola.push({ mode: 'thumbnails-c', container: 'taboola-interstitial-gallery-thumbnails-10', placement: 'Interstitial Gallery Thumbnails 10', target_type: 'mix' }); _taboola.push({flush: true}); window._taboola = window._taboola || []; _taboola.push({ mode: 'thumbnails-c', container: 'taboola-interstitial-gallery-thumbnails-15', placement: 'Interstitial Gallery Thumbnails 15', target_type: 'mix' }); _taboola.push({flush: true}); window._taboola = window._taboola || []; _taboola.push({ mode: 'thumbnails-c', container: 'taboola-interstitial-gallery-thumbnails-20', … [Read more...] about Southwest Airlines sale: deep discounts on some summer flights

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