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Call center center

Employee Appreciation Day should be all year. Here are 3 ways to make it happen

· March 5, 2021 ·

advertisement advertisement advertisement I once coached a leader who was struggling to get the best out of his team. Most of his staff were woefully disengaged and morale was low. He, like a lot of managers, was constantly in problem-solving mode and stressed about achieving aggressive goals. The fixation on what was going wrong consistently spilled over into interactions with his team. advertisement advertisement I learned this manager started his team meetings first thing Monday mornings with a laundry list of problems to be addressed in the week ahead. I suggested the manager try kicking off the meeting instead by recognizing someone who did exceptional work the week before or calling out a positive outcome the team had generated before getting into the meat of the agenda. This tweak was transformative. The team’s engagement score soared—all from giving appreciation where appreciation was due. The power of positive … [Read more...] about Employee Appreciation Day should be all year. Here are 3 ways to make it happen

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