HONG KONG (Reuters) - Cathay Pacific Airways said it would guarantee thousands of first and business-class flights sold at huge discounts after a ticketing error, calling the mistake a surprise special on New Years Day.The Hong Kong based carrier acknowledged the error on its twitter feed on Wednesday, stating "we made a mistake but we look forward to welcoming you on board with your ticket issued. Hope this will make your 2019 special too!"The tickets are for flights from Vietnam to New York on Cathay Pacific for around $675 return instead of about $16,000 normally.With the hashtags "Promisemadepromisekept" and "lessonlearnt" the carrier said it would maintain the economy fares.The fares were not available on Cathay's website on Thursday. 20 PHOTOS 20 best airlines in the world See Gallery 20 best airlines in the world 20. Hong Kong Airlines Previous rank: 24 Why it's awesome: Hong Kong Airlines has been on an impressive growth streak over the past couple of years. Not … [Read more...] about Airline makes good on first-class ticket blunder
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Travelers rank the 20 best airlines in the world
Singapore Airlines is the best airline in the world for 2018, according to a ranking by the consumer-aviation website Skytrax. The Singapore-based airline ranked in second place in 2017 This the fourth victory for Singapore Airlines which also won in 2004, 2007, and 2008.Overall, airlines from Asia dominate the elite end of Skytrax's rankings — taking nine of the top 10 spots.Singapore Airlines has been named the best airline in the world for 2018 by the leading consumer-aviation website Skytrax."Singapore Airlines is honored to be named World’s Best Airline in the Skytrax awards, and I dedicate it to the 26,000 SIA Group employees who focus every day on delivering the world’s best travel experience to our customers," Singapore Airlines CEO Goh Choon Phong said in a statement. "The recognition will further motivate us to improve upon the three main pillars of our brand promise – product leadership, service excellence and network … [Read more...] about Travelers rank the 20 best airlines in the world
SEAT REVIEW: Economy on the Qantas Dreamliner direct to London from Perth
What flight? Boeing 787/9 Flight QF 9 Dreamliner Perth to London, duration 17 hours. Cost $1965.80, which included the return Sydney/Perth flights (five hours). Going out, I left home on Sunday afternoon, stayed overnight near Perth with a friend where I had meetings Monday morning and then took the Dreamliner early that evening. Where was I? Economy: Seat number 52F, mid-way between the nearest baby and the back of the plane. Plane statistics 42 Business (2-3-2), 28 Premium Economy (2-3-2) and 166 Economy seats (3-3-3). Baggage Although the international flight Economy class checked baggage allowance is 2 pieces up to 23kg for Non-frequent flyer or Bronze, going up to 3 pieces for Platinum customers, the addition of a necessary domestic flight for east coast travellers like myself means luggage was limited to 1 piece up to 23kg. This wasn’t a problem as I was heading towards an English summer and who wants to lug a heavy suitcase around the London underground anyway? Why me? … [Read more...] about SEAT REVIEW: Economy on the Qantas Dreamliner direct to London from Perth