Step 2: Convene the task force—I requested an emergency meeting of the task force to begin brainstorming our internal and external response. During this meeting, we agreed to issue a statement to our community and to our clients, publicly condemning these acts, and to host a private town hall for our clients. Historically, we hosted events to support our community members, but in this instance, we wanted to share tools and resources with our clients to help them support their teams internally. … [Read more...] about This is how CEOs can support employees during a crisis
Byline_keith ferrazzi
An artificial intelligence scholar urges technologists to embrace humility
I’m happy to report my mother continues to persevere, but her resilience hasn’t been the only silver lining to this ordeal. Years spent in the company of nurses and doctors—unfailingly committed, but perpetually overworked and often sleep deprived—convinced me that the power of AI could radically elevate the way care is delivered. Intelligent sensors could keep tireless watch over patients, automate time-consuming tasks like charting and transcription, and identify lapses in safety protocols as they happen. After all, if AI can safely guide cars along freeways at 70 miles per hour, I wondered, why can’t it help caregivers keep up with the chaos of the healthcare environment? … [Read more...] about An artificial intelligence scholar urges technologists to embrace humility
My company has gone through 3 growth cycles in 18 months. Here’s how I navigated them
Bring people together to share your vision early on. Start with why changing course is important, then share all the information you can. It’s crucial to relay what new information has specifically changed your thinking. We launched delivery with the intention solely of making up lost revenue during the pandemic, but after a few months it became clear that it could be a viable long-term channel. I convened our leadership team to realign on delivery as a new arm of the business that deserved true investment of time and resources. … [Read more...] about My company has gone through 3 growth cycles in 18 months. Here’s how I navigated them
Too little, too late: The cynical calculus of banning Donald Trump
We can set aside the internal pressure from progressive employees, who have been agitating inside Twitter and Facebook for years to take a harder line against Trump. When push came to shove, few actually quit their high-paying jobs as a matter of principle. The risk of users deleting either app is also overstated. Most people who care enough about politics to feel strongly about Trump aren’t looking to remove themselves from where the action is. Twitter and Facebook provide an outlet for millions of people who want to feel connected, want to feel included, want to feel heard. They’re not giving that up so easily. … [Read more...] about Too little, too late: The cynical calculus of banning Donald Trump
The pandemic recession could cause an enormous spike in homelessness
The solution to this worsening crisis? Policymakers need to step up their game when it comes to connecting people to living-wage jobs, an effort that will prove cost-effective in the long run, according to Flaming. “We’re losing ground on trying to solve homelessness purely by producing affordable housing,” he added. “Giving people the chance to stay in the labor force, improve their skills, earn money, pay rent, is something we ought to be doing a lot more.” … [Read more...] about The pandemic recession could cause an enormous spike in homelessness