As a company leader, people look to you in a crisis. It’s your responsibility to keep calm and lead, but that’s never entirely a matter of gut instinct. It takes rational forethought. Think through possible emergency situations and make a checklist for the first few steps you’d take. Those first steps can quiet your mind enough to get it busy solving the problem. If you have a plan, you’ll know what to do. And knowing what to do keeps fear and paralysis at bay. … [Read more...] about 3 Things Pilots Know About Crisis Management
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Meanwhile, the big-box stores and grocers are hiring even as some Amazon and Instacart employees have attempted to strike, citing unsafe work conditions. It seems that we’re seeing the cracks in this digital facade of convenience that was based upon human labor all along. Delivery is undeniably the UX of the moment, but it is looking increasingly unsustainable as it scales. We may be able to overlook the ethics of paying someone to put themselves at risk just to bring us avocados, but when there aren’t any avocados left in stock, let alone anyone willing or able to deliver them, what’s left then? The convenience becomes essential, and the essential becomes impossible. … [Read more...] about The rise of quarantine UX: How COVID-19 has upended the very idea of convenience
Waking up every day to more bad news while trying to manage life under lockdown is not conducive to falling asleep and staying asleep. For those of you already sleep-deprived from the usual daily grind, now is the time to really focus on building good sleep habits, because getting good sleep puts us in a good mood and builds our immune system. Some leaders talk about how little sleep they need to perform every day, but the truth is very few people can do without the recommended six to eight hours. The American Academy of Sleep Medicine suggests a minimum of seven hours of sleep is necessary for optimal health and well-being. Not getting those seven hours on a regular basis is associated with negative health outcomes such as hypertension, stroke, obesity, diabetes, cardiovascular disease, and mental health issues. So when it comes to getting good sleep I like to say: six is the fix, seven is heaven, and eight is great. … [Read more...] about 8 smart tips to help you sleep better during the COVID-19 crisis
Talented leaders move deftly between presenting brutal honesty and credible hope. They do not sugarcoat or exaggerate the situation. They communicate the hard, critical facts of the crisis and the obstacles and problems that result from them. At the same time, they articulate the collective strengths and resources of the people they lead, which fosters credible hope and public resolve. … [Read more...] about What FDR, Churchill, and Shackleton can teach us about leadership during the coronavirus crisis
"We strongly believe that such a move can have banking and financial sector implications. We would like to point out that the Reserve Bank had adequate powers to regulate and supervise the private sector banks and by using these powers it has assured that the depositors’ money is entirely safe," a report in The Economic Times said. … [Read more...] about Yes Bank crisis, faltering economy weigh heavily on IndusInd Bank. Can it weather the storm?