Also different: While you have one primary waitperson, dressed in gray, each course is brought to you by a different server. Those servers’ fingers show tell-tale signs of food handling: If it seems that they are unclean it’s because their hands are smeared with remnants of the food they just prepared that they then present to you. It turns out those “waiters” are actually chefs (you can tell because they wear white), who, in Noma’s unique non-hierarchy, also serve the food they make. “That way the chefs aren’t stuck in their heads, without sunlight and without the satisfaction of seeing people eat your food,” sous chef Samuel Nutter explains. “I think it really works for the guests and is really beneficial for the chefs.” … [Read more...] about How The Best Restaurant In The World Stays That Way
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10 Ways To Create An Open Culture
Break habits and make change visible Culture is like concrete, which over time sets into a certain mold. An effective change program therefore needs a degree of physicality. Too much so-called change stays on PowerPoint. To really shake things up, you’ve got to take a sledgehammer to that concrete, but be mindful that, in time, the new way of doing things will also become too entrenched. You need to keep smashing and resetting to keep your culture vibrant and your business energized. … [Read more...] about 10 Ways To Create An Open Culture
Saving An Iconic Brand: Five Ways Alan Mulally Changed Ford’s Culture
Building cars and trucks that people actually wanted This might seem like a no-brainer, but in Detroit in 2006 it bordered on radical thinking. Like General Motors and Chrysler, Ford was locked into union contracts negotiated in better times that prevented it from laying off workers or closing plants. So it filled those factories with cheap vehicles and sold them at a loss.top-to-bottom reboot of the product lineup. From now on, every new Ford would be the best vehicle in its class. This product renaissance would not be cheap and Ford was running out of cash, but Mulally insisted on it. “You’ve been going out of business for 30 years,” Mulally told Bill Ford. “This is how to get back in it.” … [Read more...] about Saving An Iconic Brand: Five Ways Alan Mulally Changed Ford’s Culture
The Walking Dead’s Glen Mazzara On Managing the Undead Way
“Their businesses are successful; I don’t need to comment or get involved in them–and the other producers are very respectful of how I run this show,” says Mazzara. “When there is a decision to be made, I bring them into the process: `This is what I think we should do. What do you think we should do?’ If I can get a consensus, everyone feels better. When some of these entrepreneurs suggest ideas that I have to reject, I’ll say to them, `You might be right, but I’m making this decision for this reason.’ Even if they think I’m making a mistake, they realize I’ve explained myself and valued their input enough to treat them as partners in the decision, but only one decision can be made. There’s more than enough work and credit to go around on TV show, so I want everyone to feel fully invested and relaxed.” … [Read more...] about The Walking Dead’s Glen Mazzara On Managing the Undead Way
‘We got a long way to go’: Netflix releases its first company inclusion report
Also outlined in the report are Netflix’s initiatives targeted toward improving representation, e.g. instituting its first technical bootcamp aimed at closing the gap for Black programmers, as well as efforts to provide support systems for its employees with 15 employee resource groups such as [email protected] (Indigenous, Native, First Nation employees and their allies), Swana+ (employees from Southwest Asia, North Africa, Neighboring Regions, and allies); The Village (parent employees, caretakers, and allies); Accessibility (people with disabilities and their allies); and more. … [Read more...] about ‘We got a long way to go’: Netflix releases its first company inclusion report