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Getting a question mark in one or both categories won’t be a good look. But even then, Yelp will indicate that the negative report is according to either “most users” or “some users,” acknowledging that your experience could differ. “We’re trying to be transparent to consumers,” explains Ramesh. “We’re saying, ‘Look, social distancing might not be enforced, but it’s only according to some users.'” Listings will also ask users if their experience jibes with what others have found—and if they say “no,” they’ll get the opportunity to add their own response to the aggregate data. … [Read more...] about Now Yelp’s users get to report on COVID-19 safety measures

 The K-shaped recovery The economy will especially suffer in emerging economies. The recovery has required countries to abruptly increase their debt, which will have to be repaid at some point. Regardless of whether you’re building a B2C or B2B, pay attention to the unemployment rate of the market you will target. An economy that can quickly create jobs will soon return to previous consumption levels, and it will gradually repay its debt thanks to tax collection. That will be the case in the United States. But it might not happen in other countries that have traditionally been dependent on industries that have been severely hit (and won’t immediately bounce back), like tourism. For example, in Mexico, tourism represents almost 10% of GDP. It will take some time before those countries get back to previous levels of consumption. … [Read more...] about The 5 factors that will drive post-pandemic consumer behavior

Ultimately, the constraints on production due to the pandemic could (and should) be the ideal time to explore the limited series format further. Gone are the days when it used to mean “this big, cheesy melodrama,” as FX’s chairman John Landgraf so concisely put it. Instead, the limited series has become a powerful vehicle for concise visions. Amid a Peak TV era of increasingly bloated multi-season arcs, there’s something to be said for the less-is-more school of storytelling. … [Read more...] about Hollywood is redefining Peak TV—for better and for worse

“For those five cancers we can screen for, we generally detect them at much earlier stages, when they’re easier to treat,” says Dr. Eric Klein of the Cleveland Clinic. “The dozens of other cancers, which have no screening tests, tend to present at more advanced stages, when they have spread past the organ of origin, so the burden of treatment is higher.” That results in treatment regimens that are costlier, more cumbersome for the patient, and—most important—less successful. … [Read more...] about A new early-detection blood test marks a leap forward in the war on cancer

Denounce the acts of sedition at the Capitol While this seems like an obvious step, many organizations struggle with the idea of having to issue a statement denouncing violent and supremacist actions each time events occur. It feels redundant and can be daunting to draw more negative attention from customers and clients who oppose the stance or who believe commerce and governmental/political affairs should be kept separate. But that shouldn’t stop companies from communicating their views clearly. “What many organizations don’t realize is that while they’re playing safe, neutrality communicates a position that your employees hear loudly,” says Charlie Pleasant, founder and CEO of Pleasant Coaching and Consulting, and who serves as a crisis counselor to organizations after traumatic events. … [Read more...] about 4 steps companies should take in the aftermath of January 6