By Christopher Elliott, King Features Syndicate, Inc. | PUBLISHED: July 14, 2019 at 3:00 am | UPDATED: July 14, 2019 at 3:00 am Q: I was reading your stories about Delta Auto Protect, and I see that there are other customers who have had an issue with receiving their refund. I’m one of them. I bought a 2010 Cadillac SRX last November and paid $1,405 for a warranty through Delta Auto Protect. Earlier this year, I took my vehicle to my dealership for repairs. The dealership could not receive an authorization for its repair estimate. Each time the service manager would call Delta Auto Protect, the company either hung up or left the manager on “hold” for over an hour. I tried contacting the company and I experienced the exact same thing, so I canceled my warranty. In January, a Delta Auto Protect representative said the company mailed a $1,083 check. I didn’t receive it, so I called Delta Auto Protect the next month. A representative told me the check was issued … [Read more...] about Problem Solved: Can Delta Auto Protect keep my money?
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House lawmakers on Thursday announced a new bipartisan compromise on a bill to combat robocalls, a proposal that Democrats and Republicans hope will lessen interruptions from the automated calls that rang Americans' smartphones nearly 5 billion times in May. The measure -- put forward by the leaders of the tech-focused House Energy and Commerce Committee, and scheduled for an early panel vote next week -- aims to outlaw a wide array of robocall practices adopted by fraudsters and legitimate businesses alike while empowering the government to issue tougher penalties against callers who violate the law. House Democrats and Republicans unveiled the so-called Stopping Bad Robocalls Act at a moment when Washington is under heavy fire for failing to swiftly stem the tide of unwanted spam calls. The nearly 5 billion robocalls that targeted Americans' mobile devices last month is roughly double the number from the same period two years ago, according to YouMail, which offers a smartphone … [Read more...] about House lawmakers introduce bipartisan anti-robocall bill
By Sarah Krouse WSJ Thu., March 28, 2019 America’s telecommunications watchdogs have levied hefty financial penalties against illegal robocallers and demanded that bad actors repay millions to their victims. But years later, little money has been collected. Since 2015, the Federal Communications Commission has ordered violators of the Telephone Consumer Protection Act, a law governing telemarketing and robodialing, to pay $208.4 million. That sum includes so-called forfeiture orders in cases involving robocalling, Do Not Call Registry and telephone solicitation violations. So far, the government has collected $6,790 of that amount, according to records obtained by The Wall Street Journal through a Freedom of Information Act request. The total amount of money secured by the Federal Trade Commission through court judgments in cases involving civil penalties for robocalls or National Do Not Call Registry-related violations, plus the sum requested for consumer … [Read more...] about Watchdogs Hit Robocallers With Penalties but Struggle to Collect
Henry Payne The Detroit News Published 11:32 PM EST Jan 17, 2019 Cobo's main show floor is a different place this year. I'm tempted to tout the delicious, scissor-door McLaren 570 as my favorite car in show. But it's part of Envy Auto Group's display of exotic, pre-owned cars — an exhibit from a car dealer that helps fill space left by the mass exodus of European luxury brands. Thanks to Envy, you still get to ogle Porsches and Ferraris — but they aren't the newest stuff on the market. For that, there are still plenty of U.S. and foreign automakers who have brought their A-games. There are the usual mighty muscle cars and trucks we expect at a Motown show. But there is also an extraordinary breadth of vehicles from electric to autonomous to V-8s appealing to the richest auto consumer market on the planet. Here are the most important vehicles in show. Toyota Supra I have never seen a Toyota news conference packed with so many … [Read more...] about 10 must-sees at the Detroit auto show
By the time you finish reading this sentence, roughly 2,000 more robocalls will have pinged phones across the country. Most are the same: a buzz emits from an incoming 303, 720 or other familiar area code. Maybe it is a locked-out neighbor? A child’s classmate? But on the other end of the line is a robotic voice rattling off a list of ominous hazards. Something about the IRS, a credit score or mortgage rates. In Colorado alone, 2.4 million robocalls happen each day, according to YouMail, a software company that tracks robocalls and makes blocking software. “I hear about it all the time, from family, friends and constituents,” Cynthia Coffman , Colorado’s attorney general, said. “People are very frustrated.” One of the many causes of frustration is the national and state do-not-call registries only block companies that follow the law from calling listed numbers. For scammers looking to lift a credit card number or other personal info, the list … [Read more...] about Robocalls are annoying, insidious and often illegal — and there’s no “magic solution” to stop them