New expectations around employee experience The employee experience left the confines of the office when teams shifted to working remotely at scale in early 2020. Office culture was brought into homes, which meant employee well-being and safety needed to be fostered at a distance. As a result, employees now need to know your organization supports them as they navigate at-home childcare responsibilities, increased health risks and a weakened economy. If not, you risk losing workers to a more flexible and supportive career option. … [Read more...] about The new top challenge for HR teams: Get comfortable with being uncomfortable
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The 5 factors that will drive post-pandemic consumer behavior
Technologists are more bullish than ever, as their products have proven crucial to overcome this crisis (could you imagine bitcoin replacing gold as a safe-haven asset? The world’s largest asset manager now says yes). But for such disruptive technology to achieve its full potential, we need to close the gaps in digital fluency and accessibility. That will require true access for populations who don’t have the resources, connectivity, or education to tap into the newest technologies. It also means we’ll probably pay more attention to systems and apps that can ease less familiar users—the elderly, for example—into digitalization, with easier interfaces or training tools. In the next decade, I believe we will see access to the internet become a human right. … [Read more...] about The 5 factors that will drive post-pandemic consumer behavior
In the face of divisive politics, paid family leave should remain a bipartisan priority
What does it look like to be the only developed country without a national paid family leave policy? We put our economy at risk, perpetuate systemic inequality, and compound the racial wealth gap. It’s a new mother in Arizona returning to waitressing just three weeks after her C-section to earn gas money to visit her daughter in the ICU. It looks like frontline domestic workers contracting COVID-19 in the workplace and bringing it home to their families. It looks like women rising through the corporate, athletic and academic ranks putting their careers on hold, perhaps permanently. … [Read more...] about In the face of divisive politics, paid family leave should remain a bipartisan priority