Share to Twitter Share to Linkedin Too much of a good thing? In Microsoft's case, yes. The software giant makes…well…software. Lots and lots of it. Too much of it, actually. Just think of the company's primary business application offerings, many of which are under the brand of Microsoft 365. You know the big names: Word, Excel, PowerPoint, Outlook. And then you probably recognize some of the others: Teams, OneDrive, SharePoint, OneNote, Access, Publisher. But then dig deeper and you'll stumble on a number of lesser-known applications like Visio, Sway, UberEats, Forms, Bookings and Delve. OK, I’m kidding about one of them. But then there are also literally thousands of apps on the company's PowerApps platform, created by its countless developers and partners. All of these software offerings sit on top of their core infrastructure products like Windows, Exchange, SQL and Azure. And now there’s yet another application: Microsoft Viva. Microsoft … [Read more...] about On CRM: Viva Adds To Microsoft’s Organized Chaos Of Apps
Ai chat app
Share to Twitter Share to Linkedin When it comes to sustainability and fashion, particularly the fast variety, it would be an understatement to say the industry has a few problems. First and foremost, fast fashion is the third biggest polluter globally , with textile production contributing more to climate change than international aviation and shipping combined . But there’s also the more shadowy and therefore dangerous misperception that the spending behemoth of Gen Z has been molded in a wholly Thunbergian image; despite a considerably raised bar of eco-intentions the infamous specter of the values-actions gap (the disparity between what people say they value/will do vs. what happens when it comes to the crunch) reveals a very different story. Zalando’s Reality Check Fuels Partnership Affirming this, in April this year German multinational e-commerce giant Zalando (45m active consumers, 23 markets and 4500 brands including 300 designer labels) … [Read more...] about Zalando Joins Forces With Save Your Wardrobe To Chase Net Positive Fashion Ambition
New York (CNN Business) The coronavirus pandemic has forced everyone to get creative. Whether through Zoom meetings , online fitness classes or take-out cocktails , companies in nearly every industry are pivoting to get through the crisis. Some work-arounds have been especially creative, such as individual exercise "pods" to get people back into gyms. But beyond short-term fixes, many innovative new strategies and business models have emerged that are likely to stick, even as many jurisdictions begin to reopen in some capacity. In many cases, these transformations are thanks to the increased adoption of technology and the digitization of businesses. Many of these changes were underway pre-coronavirus; the pandemic has just accelerated them. "What's important to customers has changed," John Roese, Dell ( DELL ) Technologies chief technology officer , told CNN Business. "We've broken through a bunch of psychological or … [Read more...] about Here are some of the creative new business models and strategies that have come out of the coronavirus pandemic
Share to Twitter Share to Linkedin Did you know that Amazon has a customer relationship management system for sale? It does. It's called Amazon Connect . And it costs about $2.50 a day, according to one analysis. But before we get into the details, a few caveats. Amazon Connect is not a full CRM. It's a contact and call center solution. Its target market is call centers and businesses that provide customer support. If that's something you're considering then you'll be pretty amazed by the platform's breadth of features. I was. The application provides telephony services using its own built-in softphone. It will send email and SMS messages to customers. It will handle appointments and billing reminders. It does predictive dialing, using machine learning technology to determine between a live customer, a voicemail greeting or a busy signal. It comes with chat, contact routing, queuing, analytics, and case management. It will manage customer profiles, … [Read more...] about On CRM: Have You Ever Considered Buying Amazon’s CRM System?