Two years ago, before COVID-19 hit, Swiss International Air Lines hired me to reinvent the concept of economy-class travel. At least, that was the presenting problem. When I met with members of senior management, it was clear they had certain aesthetic fixes in mind—changing the welcome messages on the video screens, softening the glare of the reading lights, improving the snack selection, etc. I told them that before I could even think about welcome messages, lighting, or snacks, I needed to figure out the real reasons why repeat passenger levels had dropped and why the airline ranked #18 for on-time arrivals. … [Read more...] about Three shockingly obvious ways to make flying less miserable
Adding and subtracting mixed numbers with like denominators jeopardy
Businesses increasingly recognize the importance of paid leave policies to attract and retain talent, with more and more executives and agencies supportive of national leave policy. Paid leave is critical for businesses to ensure that their workforce can stay home if sick and not risk COVID-19 infections in the workplace. Moreover, paid leave boosts productivity and increases retention; women with paid leave are 93% more likely to be working one year after birth than those with no leave. Seventy-seven percent of workers say paid family leave would sway their choice of employer. Paid leave is critical for businesses to ensure that their workforce can stay home if sick and not risk COVID-19 infections in the workplace. … [Read more...] about In the face of divisive politics, paid family leave should remain a bipartisan priority
This will come down to changing consumer behavior, which isn’t an easy task. Until recently, there was often a stigma associated with buying used products, but the wave of online resale platforms have helped rebrand it. These companies often market themselves as a way to get good deals on coveted products, but they also make the case that it’s more eco-friendly to buy used. This argument appears to be working: Thredup commissioned a study which found that many shoppers—particularly younger ones—feel proud to shop secondhand, while they feel guilty about buying fast fashion, which they see as less sustainable. … [Read more...] about Poshmark’s explosive IPO bodes well for the resale industry, but how sustainable is secondhand?
“Have a midday check in,” says Lipkins. “Around noon, assess your thoughts and any anxiety you may be feeling. Stay on track by picturing what your life would be like if you already were where you want to be. What beliefs and behaviors would you need to have? Then do those things now.” … [Read more...] about This is how your goal-setting should change during the pandemic