Simplify language and minimize use of jargon. Emphasize simplicity and efficiency through clear information hierarchy and purposeful interaction. Pace the delivery of information and break the experience down into steps that build on each other. Guide users with clear signposts. Of course, simply putting the information out there isn’t enough. Internally, CJA is growing and saw the redesign as opportunity to show the value of what it does as a “neutral source of information” for the criminal justice system. “We felt a responsibility for information to be available in an attractive way that’s available to the public. Part of it is about giving people access to all this great data when there’s all these debates about data and criminal justice—it’s good for people to have information to improve the quality of that debate,” says Fox. “It’s not easy to figure out how to depict data.” … [Read more...] about The justice system is a black box. Can this redesign make it more transparent?