The food and beverage industry has clearly evolved since the emergence of the pandemic and several allied verticals are actually helping restaurants navigate their business. Restaurants have turned to digital POS solutions, food delivery has become a necessity driving increased packaging demand for biodegradable options and in-venue F&B customer-engagement technology platforms are busier than ever.Prashant Issar, Founder, Ishaara, Mumbai, acquiesces, “The hospitality industry is the worst hit and so any evolution will only help. New verticals in the home-delivery and take-away space will help tide over the storm for many. As an entrepreneur, I am programmed to look at any new situation as a time of extraordinary opportunities, and so I’m forever keen to see innovation and new products. In addition to entrepreneurs, the challenging environment has resulted in job losses thereby forcing people to self-employment. Hence, all the boxes of the Ansoff’s matrix are being populated, as we speak. The last 8-10 months have seen it all, from essentials manufacturing and distribution; hand-made, home-made goods; innovating on existing products and the list goes on.”Emergence of new food businesses and local restaurants launching their own delivery apps and platforms are commonplace in the backdrop of the pandemic. The online food business emerged as the… Read full this story
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