The company that took over responsibility last week for providing nonemergency medical transportation for Medicaid recipients in almost half of Arkansas’ counties hasn’t been meeting the terms of its contract, a state official said in letters to the company this week. Sarah Collins Linam, the state Department of Human Services’ chief procurement officer, said in a letter dated Monday that Medical Transportation Management has failed to provide rides for patients, “including high priority dialysis beneficiaries, resulting in some beneficiaries missing their scheduled appointments.” The St. Louis-based company also hasn’t submitted applications for criminal background checks on its drivers, despite repeated requests from the department; has failed to ensure that its vehicles meet contract-specified requirements; and hasn’t been meeting requirements for quickly answering recipients’ calls, Linam said. In a separate letter the same day, Linam listed 14 treatment centers for the developmentally disabled that complained that the company has failed to provide rides for their clients. Providers have also complained that the company doesn’t have enough wheelchair-accessible vans, she said. Linam said the department will impose financial penalties on the company unless the problems are addressed. She told the company to submit a corrective action plan to the department by the… Read full this story
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