Our 2017 research and analysis of customer relationship management software (CRM) leads us to again recommend Salesforce Small Business Solutions as the best overall CRM software for small businesses. We chose Salesforce from dozens of CRM software options. To understand how we chose Salesforce, you can find our methodology and a list of CRM software vendors on our best picks page. An all-in-one, cloud-based CRM software for small businessSalesforce is a full-featured CRM software for all types of businesses. With Salesforce Small Business Solutions, you can take advantage of all the capabilities Salesforce has to offer with select packages designed for small businesses. As an all-in-one software, Salesforce offers everything you need to find and keep customers, close sales and grow your business. Features include contact management, lead generation, opportunity management, sales forecasting, workflow automation, collaboration tools and many more — all in one, easy-to-use platform. Salesforce is also a cloud-based CRM software, which gives you anytime, anywhere access to your data, even from mobile devices. Editor’s Note: If you’re looking for information to help you choose the CRM that’s right for you, use the questionnaire below to have our sister site, BuyerZone, provide you with information from a variety of vendors… Read full this story
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